Your privacy matters to us. This page explains exactly what personal data ph35 collects from players in the Philippines, how we use it, and the rights you have over your own information.
A clear breakdown of the personal data ph35 gathers, the purpose behind each type, and how it helps us deliver a better experience for players across the Philippines.
When you register for an account on ph35, we collect personal details including your full name, date of birth, email address, and mobile number so that we can verify your identity and keep your account secure. We also collect your preferred payment details, such as your e-wallet or bank account information, in order to process deposits and withdrawals in Philippine pesos (PHP) accurately and without delay. During your use of the platform, we automatically gather technical data such as your device type, operating system, browser version, IP address, and session activity logs to help us maintain platform stability and detect unusual behaviour. If you contact our support team, we retain records of those conversations so that we can follow up effectively and improve the quality of our service over time. We may also collect information you voluntarily provide when participating in surveys, promotions, or feedback forms on the ph35 platform. All data collected is limited to what is genuinely necessary for the purposes described in this Privacy Policy, and we do not collect sensitive personal information beyond what is required for account verification and regulatory compliance.
The personal data we collect is used primarily to create and manage your ph35 account, verify your identity in line with applicable regulations, and process your financial transactions securely in PHP. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies that may affect you as a player in the Philippines. Technical and behavioural data helps us analyse how the platform is being used so that we can improve performance, fix issues quickly, and tailor the experience to the preferences of Filipino players. Where you have given your consent, we may use your contact information to send you relevant promotional communications about new games, sports betting events, or platform features — you can opt out of these at any time by contacting our support team. We do not use your personal data to make automated decisions that produce significant legal effects on you without human review. All data processing activities are carried out in accordance with applicable data protection laws and our obligations as a platform serving players in the Philippines.
ph35 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes under any circumstances. We may share limited personal data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — all of whom are contractually required to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances, we may be required to disclose personal data to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally obligated to do so. If ph35 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the new entity as part of that process, and you will be notified of any material changes to how your data is handled as a result. We take reasonable steps to ensure that any third party receiving your data maintains appropriate security standards and treats your information with the same level of care that ph35 applies internally. We will never share your data with third parties in a way that is inconsistent with this Privacy Policy without first obtaining your explicit consent.
ph35 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, alteration, or disclosure. Your account password is stored using industry-standard encryption, and all data transmitted between your device and our platform is protected using secure communication protocols. We restrict access to personal data to only those members of our team who genuinely need it to perform their job functions, and all staff with access to personal data are trained on data protection responsibilities. We conduct regular reviews of our security practices to ensure they remain effective against evolving threats, and we update our systems accordingly. In the event of a data breach that is likely to affect your rights or freedoms, ph35 will notify you and the relevant authorities in accordance with applicable legal requirements and without undue delay. While we take every reasonable precaution to protect your data, no system is entirely immune to risk, and we encourage you to use a strong, unique password for your ph35 account and to keep your login credentials confidential at all times.
As a player on ph35, you have the right to request access to the personal data we hold about you at any time, and we will provide a copy of that information in a clear and readable format within a reasonable timeframe. You also have the right to request that we correct any inaccurate or incomplete personal data we hold about you, and we will action such requests promptly. If you wish to have your personal data deleted from our systems, you may submit a deletion request to our support team, subject to any legal or regulatory obligations that require us to retain certain records for a specified period. You have the right to object to or restrict certain types of data processing, including the use of your data for direct marketing purposes, and we will honour such requests without penalty. If you believe that ph35 has handled your personal data in a way that violates applicable data protection law, you have the right to lodge a complaint with the relevant data protection authority in the Philippines. All requests relating to your personal data rights should be directed to our support team, and we are committed to responding to every request in a timely and transparent manner.
ph35 retains your personal data for as long as your account remains active and for a reasonable period thereafter, or for as long as is required to comply with our legal, regulatory, and contractual obligations. When your account is closed, we will securely delete or anonymise your personal data in accordance with our internal retention schedule, except where retention is required by law. We use cookies and similar tracking technologies on the ph35 platform to remember your preferences, maintain your session, and gather anonymised analytics data that helps us understand how players in the Philippines interact with our platform. Essential cookies are necessary for the platform to function correctly and cannot be disabled, while optional analytics cookies can be managed through your browser settings. We do not use cookies to track your activity across unrelated third-party websites or to build advertising profiles. If you have questions about how we use cookies or wish to adjust your preferences, you are welcome to contact our support team for guidance.
Quick answers to the most common questions about how ph35 handles your personal information.
Our support team is ready to help with any data-related questions. You can also visit our FAQ page for quick answers, or head to the Register page to get started on ph35 today.